Legacy systems and processes prohibit federal agencies from being able to quickly, accurately, and consistently respond to controlled correspondence. In order to improve the accuracy and speed of controlled correspondence responses, you must transition from a siloed environment to an environment that connects all stakeholders and institutional knowledge.
Click here to download and view a recording of the webinar to learn how leading agencies are using Salesforce Government Cloud with Correspondence Management by Acumen Solutions (CMAS) to manage controlled correspondence, and how this solution can be easily leveraged by other agencies.
Rusty Pickens: Former Sr. Advisor at the US Dept. of State
Cristina Miller: Director, Public Sector, Acumen Solutions
Chad Merica: Sr. Consultant, Public Sector, Acumen Solutions