The effects of the global pandemic have left many Public Sector organizations struggling to meet the needs of the employees, citizens and businesses they serve. Governments are tasked with ensuring the safety of their workers, while also working to deliver on increasing service demands. With so many competing priorities, it can be difficult to know where to start on the path to stability and future growth. 
 

In this recorded webinar, you will hear from Acumen Solutions' Public Sector and Effortless Customer Service experts to learn more about: 

  • Readying you for a safe return to the workplace with Salesforce's Work.com

  • Broadening the use of digital channels and omni-channel engagement

  • Rethinking the service experience, including cloud contact centres and safe field service