DF18 Session: Redefining the Dealer Relationship with Volvo Car USA

Watch our Dreamforce 2018 session recording to learn how Volvo Car USA's new dealer portal has improved communications between Volvo Car USA headquarters and their dealer network.

DF18 Session: Fannie Mae: Using Salesforce Lightning to Empower Lenders

Watch our Dreamforce 2018 session recording to learn how Fannie Mae worked with us to streamline its pricing tool using Salesforce Lightning.

DF18 Session: Conquering the CTA Journey with Acumen Solutions

The path to becoming a CTA is one of the most difficult, yet rewarding journeys in the Salesforce ecosystem. Click below to view a recording of our Dreamforce 2018 theater session, where three of our CTAs, Dave Gottlieb, Morgan Foley, and Gustavo Tandeciarz, shared their guidance and tips on everything spanning from role-based paths, to study plans, to the home stretch before the Review Board. 
 
 

DF18 Session: Shinola and Filson: How to Deliver an Omni-Channel Customer Experience

Learn what led Shinola and Filson to the Salesforce platform, along with the amazing results that store associates have seen in customer engagement since implementing their in-store clienteling solution nationwide in our Dreamforce 2018 session recording.

Any Channel Engagement (ACE) Centers Video

Acumen Solutions’ Any Channel Engagement (ACE) Centers solution enables federal agencies to implement a customer-centric experience center that supports all desired channels in months, not years. ACE Centers help agencies support their mission, increase agent productivity, decrease call volumes, decrease costs, maintain compliance, and identify opportunities for ongoing improvement. Click here

DF17 Session: RGP's Skyrocket to Growth

Learn more about how Resources Global Professionals (RGP) leveraged Salesforce Sales Cloud to drive an organizational transformation.

Connected Customer Service Video

Connected Customer Service by Acumen Solutions provides retailers’ sales & service agents with a 360 view of customers. Using a robust service console that pulls data from multiple back-end retail systems, including POS, service agents are able to provide an exceptional experience while reducing the amount of time spent on the phone or in chat by as much as 25%. Click here to learn more about Connected Customer Service, or contact us today!

 

Integrated Sales Forecasting Video

Integrated Sales Forecasting for Manufacturing by Acumen Solutions can streamline operations, improve lead-times, and ultimately increase revenue by 10-15%.

The Possible Impact of Consolidating Salesforce-Related Contracts

Late last year, the General Services Administration (GSA) awarded six companies a spot on a blanket purchase agreement. Under that BPA, Accenture, Acumen Solutions, Capgemini, Deloitte, Phase One, and PricewaterhouseCoopers will sell Salesforce integration and support services to the government. NextGov reporter Mohana Ravindranath discussed the possible impact with Government Matters.

 

Field Assistance for Sales Teams (FAST™) Video

Improve field sales team productivity and efficiency, while enhancing customer connections with Acumen Solutions' Field Assistance for Sales Team (FAST™) solution.