Acumen Solutions is helping federal agencies transform their correspondence management processes by replacing aging systems with new Salesforce-backed systems that support multiple channels for constituent and interagency communications.

Federal agencies receive high volumes of daily correspondence in multiple forms such as e-mail, phone calls, and letters. Being able to streamline the segmentation, review, and response processes for all correspondence is an essential part of keeping agency functions running smoothly.

The benefits of moving to a new correspondence management system based on the Salesforce platform are numerous for federal agencies and include reducing technology costs while driving greater user productivity and improved service to citizens.

Download our Customer Relationship Management ROI Case Study to learn more about how Acumen Solutions can help federal agencies modernize their correspondence management systems.

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