Director, User Experience

Ms. Holt is a Director in Global Services and leads the UX Practice. Her passion is working with the team to come up with creative strategies and implement digital solutions that transform and disrupt the traditional modes of the way we interact and get things done. With over 20+ years of User Experience (UX) and visual design for omni channel experiences, project and program management, team leadership and development, she brings strong design leadership and strategy to customer experience challenges.

Ms. Holt has a Bachelor of Fine Arts (BFA) from the Academy of Art University, and a Bachelor of Business Administration (BBA) in Marketing from Howard University. In her spare time, she teaches graduate-level UX courses at Maryland Institute College of Art (MICA) and conducts UX workshops.