Director, Customer Relationship Management
Ms. Mei has over 15 years of technology experience with a focus on CRM initiatives and strategy, solution architecture, project management, and business intelligence analysis. She has managed system implementations with sales, marketing, and customer care organizations in the communications, media, consumer products, financial, and public sector industries.
She is proficient in the systems development life cycle and its methodologies, with emphasis on requirements analysis, system design and architecture, development, and release planning. Ms. Mei is relied upon for technical insight in architecting enterprise-level systems and procedures that address complex business problems. She possesses strong analytical skills combined with the ability to effectively communicate to cross-functional and executive leadership team environments.