Practice Director, Change Management
Ms. Matthews is the Practice Lead for Acumen Solutions' Change Management & Adoption Practice. With over 25+ years in the education and technology industries, she is passionate about helping organizations successfully manage the people side of change as they undertake business, technology, and cultural transformation initiatives. From her time in consulting, marketing, and sales functions, Ms. Matthews has extensive experience in customer engagement, strategy planning and execution, process management, team-building, and cross-functional coordination. In her current role, Ms. Matthews manages the team of change management practitioners who partner with clients in their transformation initiatives to effectively manage organizational change and drive user adoption. She is responsible for the services offerings, delivery, and general operations of adoption services within the practice. A certified Prosci® Change Management Practitioner, Ms. Matthews also trains Acumen Solutions' employees on the change management methodology.
Prior to Acumen Solutions, Ms. Matthews worked in the educational technology industry for Blackboard Inc. where she led company-wide go-to-market activities for launching market solutions and also served as Director of Training Services. She began her career as a classroom teacher in the Virginia public school system. Ms. Matthews has a Bachelor of Arts from the University of Richmond. She resides in Washington, DC. Outside of work, Ms. Matthews has a love for travel and teaching, and she is able to blend the two with her volunteerism and support for organizations that sponsor the education of children in Tanzania.